{"id":510,"date":"2025-05-12T15:53:56","date_gmt":"2025-05-12T15:53:56","guid":{"rendered":"https:\/\/smarteventmanager.com\/en\/?p=510"},"modified":"2025-07-21T07:34:01","modified_gmt":"2025-07-21T07:34:01","slug":"het-scheepvaartmuseum","status":"publish","type":"post","link":"https:\/\/smarteventmanager.com\/en\/succes-stories\/het-scheepvaartmuseum\/","title":{"rendered":"Het Scheepvaartmuseum"},"content":{"rendered":"\t\t
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Thanks to SEM, we work more efficiently<\/h3>

The museum has been an enthusiastic user of SEM since the end of 2014. \u201cThanks to the software, our offerings have improved and expanded, and the number of guests has increased. Whether it is a wedding, corporate event, dinner, bridal photo shoot, school trip, or a visit to the exhibitions followed by coffee and cake, we organize our events efficiently, and SEM helps us do that,\u201d says Ronald enthusiastically.<\/p>

Delivers what it promises<\/h3>

\u201cIn 2014, we wanted to handle the catering for many events ourselves. We were looking for a software system that could support us with this and in other areas. That is exactly what we found in SEM. We conducted reference calls with several companies that already used SEM. They were enthusiastic. The system did what it promised and \u2013 also very important to us \u2013 they mentioned how user-friendly is was. Even for those with less affinity for computers.”<\/p>

\u201cWe chose SEM. What I really appreciated was the excellent guidance during the system’s implementation. We took the time together to think about what we wanted to achieve and where the needs were. Our team was trained on our location, and by setting up the system together, we quickly became familiar with it and could adjust it to our specific needs right away. It worked fantastically.\u201d<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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For everyone<\/h3>

\u201cEveryone uses it: from cleaners, technical service, and security to the kitchen and tour guides. Thanks to SEM, work processes are not only optimized; information is also more accessible, we can plan better, and colleagues feel more ownership over their tasks or projects.\u201d<\/p>

\u201cWhen we receive a new request, we go through all the steps in SEM. With one click, we produce a polished quotation, complete with atmospheric photos and additional information. Once the client approves, everyone knows what they need to do. If a gala dinner runs an hour longer, SEM adjusts it automatically. If extra guests are added at the last minute, the relevant team members receive a notification. Double bookings don\u2019t happen, it’s easy to take over each other\u2019s tasks, and we make fewer mistakes.\u201d<\/p>

Good support<\/h3>

\u201cAnd if we ever run into something we are unsure about, we can rely on excellent support. The people at the SEM helpdesk respond quickly. As a customer, you receive a bundle with a maximum number of support tickets you can use per year. If you exceed that, you pay extra. The agreements are clear and transparent. That\u2019s why I would definitely recommend SEM to others,\u201d concludes Ronald.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

\u2018Thanks to Smart Event Manager (SEM), our work processes have been optimized and made more flexible. We work together better and more efficiently. If you go through all the steps of Smart Event Manager (SEM) properly when you make a new request, at the end you turn out an offer that is 95 percent complete. There are no mistakes in it, the tasks for colleagues are clear, spaces are reserved and the client can enjoy,\u201d said Ronald van Lopik, head of commercial affairs at Het Scheepvaartmuseum in Amsterdam.<\/p>\n","protected":false},"author":1,"featured_media":511,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-510","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-succes-stories"],"_links":{"self":[{"href":"https:\/\/smarteventmanager.com\/en\/wp-json\/wp\/v2\/posts\/510","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/smarteventmanager.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/smarteventmanager.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/smarteventmanager.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/smarteventmanager.com\/en\/wp-json\/wp\/v2\/comments?post=510"}],"version-history":[{"count":16,"href":"https:\/\/smarteventmanager.com\/en\/wp-json\/wp\/v2\/posts\/510\/revisions"}],"predecessor-version":[{"id":3594,"href":"https:\/\/smarteventmanager.com\/en\/wp-json\/wp\/v2\/posts\/510\/revisions\/3594"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/smarteventmanager.com\/en\/wp-json\/wp\/v2\/media\/511"}],"wp:attachment":[{"href":"https:\/\/smarteventmanager.com\/en\/wp-json\/wp\/v2\/media?parent=510"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/smarteventmanager.com\/en\/wp-json\/wp\/v2\/categories?post=510"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/smarteventmanager.com\/en\/wp-json\/wp\/v2\/tags?post=510"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}