Optimize internal communication and process management
The solution for efficient and successful event management
All
Internal communication
External communication
Financial
Planboard
Actions
Ticketing

Work sheets
With the work sheet functionality, you can make the entire process of the event transparent and communicate with all parties involved. That way, everyone knows exactly what is expected of them and when.

Production lists
With Smart Event Manager, you can easily create production lists for different departments. This makes it clear to everyone what needs to be done and who is responsible for what.

Last-minute changes
Last-minute changes can cause a lot of stress and confusion. With Smart Event Manager, you can easily make these changes and communicate them to all parties involved.

Purchasing and inventory management
With purchasing and inventory management functionality, you can easily make purchases and track inventory. As a result, you always know exactly what is and what is not in stock, so you can make purchases in time.

Automatic processes
Smart Event Manager offers several automated processes, such as invoicing and payment reminders. This allows you to save a lot of time and makes the process more efficient.

Actions for employees or departments
With Smart Event Manager action management, you can easily assign actions to employees or departments. The actions can have different levels, such as tasks to be performed immediately or actions to be performed at a later stage of the event. By assigning actions to specific employees or departments, you create clarity and accountability.

Online quote approval
With the ability to approve quotes online, you save a lot of time and avoid delays in the booking process. The customer can immediately approve the quote and finalize the reservation.

Automatic processes
With Smart Event Manager, you easily automate your communication processes. For example, automatic reminders for outstanding payments or upcoming events can be sent without you having to do anything yourself.

Online evaluations
After the event, you can easily ask the client to fill out an evaluation form. This way you get valuable feedback on your service and can use this to further improve it.

Requesting information
Customers can easily request information or ask questions about the event through the reservation system. This allows you to communicate quickly and efficiently and increases customer satisfaction.

Multilingualism
Multilingual quotes, confirmations and invoices. With Smart Event Manager, you can send quotes, confirmations and invoices in multiple languages. This allows you to serve customers from different countries and increases your international reach.

Insight into open or completed actions
With Smart Event Manager action management, you always have insight into the progress of actions and tasks. You can see at a glance which actions are still open and which have already been completed. This allows you to make timely adjustments when delays occur and prevents tasks from being left unfinished.
With Smart Event Manager action management, you keep an overview and control of all actions and tasks. This is how you ensure a streamlined event and satisfied customers.

Advanced pricing
With Smart Event Manager, you can easily set up advanced pricing, such as price scales, price groups and mixed VAT rates. This allows you to set different prices for different groups of customers and allows you to adjust pricing according to demand.

Time dependent pricing
The time-dependent pricing in Smart Event Manager allows you to have different rates for different time periods, such as hour, day, half-day or night. This allows you to flexibly adjust rates according to supply and demand.

Cost prices
Managing cost prices is crucial to determining an event’s profit margin. With Smart Event Manager, you can easily track cost prices and understand the cost of different elements of an event.

Indexing prices
Indexing prices is a useful feature that allows you to automatically adjust prices based on inflation or other factors. This eliminates the need to manually adjust prices and keeps your prices always up-to-date.

Handle price changes
Sometimes you have to change prices because of changes in the market or because of new regulations. With Smart Event Manager, you can easily handle price changes and feed them into all associated elements of an event.

Automatic discount calculations
Discounts are an important part of event pricing. Smart Event Manager allows you to automatically apply discount calculations based on various criteria.

Cost centers and units
Managing cost centers and cost units is essential for proper financial accounting. With Smart Event Manager, you can easily assign cost centers and cost units to different elements of an event, such as staff, catering and venue.

SEM TV
With SEM TV, the planboard can be displayed on a large screen in a central location in the organization. This allows everyone to see what has been planned and what remains to be done. It provides a complete listing of all events and activities so you are always up-to-date.

Linking personal calendar
Smart Event Manager offers the ability to link the planboard to your personal calendar. This allows you to easily schedule appointments and deadlines without having to switch between different applications. Everything comes together in one clear environment.

Day, week and month display
With the daily and weekly view of the planning board, you always have an up-to-date overview of what is planned. This allows you to see at a glance what is happening and when. The weekly overview is useful for doing long-term planning, while the daily overview is ideal for short-term planning.

Timeline, calendar and list view
Smart Event Manager’s planboard offers different views, so you can work in the way that suits you best. The timeline view provides a clear view of the schedule and timeline. The calendar view is useful for quickly seeing which days are still available and which are already full. The list view provides a clear overview of the events in a table.

Capacity charts
With the capacity graphs of the planboard, you can see at a glance how busy it is and what is still available. It provides a visual overview of available capacity at any time of day. This allows you to quickly assess whether you have enough staff to host the event.

Group tickets
In Smart Event Manager, you can only create group tickets, not individual tickets. This means creating one ticket for the entire group attending the event. This way, you don’t have to create a separate ticket for each individual guest and can save time in the ticketing process.

Scanning of tickets
Once a group has booked, you can display the QR or barcode of the ticket directly on the confirmation. This means that the group does not have to pass the box office first, but can enter directly with their ticket. Smart Event Manager even has a scanner that can recognize ticket codes but the preferred option is to link directly to the POS or ticketing system. You can set that group tickets can be scanned more than what is reserved for. For example, if 25 people come instead of the booked 20 people, the extra 5 people will be billed later. This is also useful if you have different entrances or if the group does not all come at once.

Linking with ticketing systems
Although Smart Event Manager is not a ticketing system, it can be interfaced with other ticketing systems. If you are already using a ticketing system and want to integrate SEM, it is possible to load the codes from SEM into the ticketing system. This way, the codes can be recognized by the ticketing system and you can scan the tickets easily and quickly.
Optimize internal communication and process management with Smart Event Manager
Organizing events can be a complex and challenging task, involving various departments and processes. Smart Event Manager provides a solution for optimizing internal communication and process management, allowing your team to work more efficiently and improve event quality.

Work sheets
With the work sheet functionality, you can make the entire process of the event transparent and communicate with all parties involved. That way, everyone knows exactly what is expected of them and when.

Production lists
With Smart Event Manager, you can easily create production lists for different departments. This makes it clear to everyone what needs to be done and who is responsible for what.

Last-minute changes
Last-minute changes can cause a lot of stress and confusion. With Smart Event Manager, you can easily make these changes and communicate them to all parties involved.

Purchasing and inventory management
With purchasing and inventory management functionality, you can easily make purchases and track inventory. As a result, you always know exactly what is and what is not in stock, so you can make purchases in time.

Automatic processes
Smart Event Manager offers several automated processes, such as invoicing and payment reminders. This allows you to save a lot of time and makes the process more efficient.
External communication
With Smart Event Manager’s external communication capabilities, impress your clients with professional and multilingual offers, confirmations and invoices. These can be sent in either HTML or Word, tailored to your corporate identity and preference.

Online quote approval
With the ability to approve quotes online, you save a lot of time and avoid delays in the booking process. The customer can immediately approve the quote and finalize the reservation.

Automatic processes
With Smart Event Manager, you easily automate your communication processes. For example, automatic reminders for outstanding payments or upcoming events can be sent without you having to do anything yourself.

Online evaluations
After the event, you can easily ask the client to fill out an evaluation form. This way you get valuable feedback on your service and can use this to further improve it.

Requesting information
Customers can easily request information or ask questions about the event through the reservation system. This allows you to communicate quickly and efficiently and increases customer satisfaction.

Multilingualism
Multilingual quotes, confirmations and invoices. With Smart Event Manager, you can send quotes, confirmations and invoices in multiple languages. This allows you to serve customers from different countries and increases your international reach.
Manage financial records with Smart Event Manager
An important part of event organization is managing finances. With Smart Event Manager, you have a complete solution for the financial administration of your events. From advanced pricing to cost prices and price changes, everything is clearly tracked and analyzed.

Advanced pricing
With Smart Event Manager, you can easily set up advanced pricing, such as price scales, price groups and mixed VAT rates. This allows you to set different prices for different groups of customers and allows you to adjust pricing according to demand.

Time dependent pricing
The time-dependent pricing in Smart Event Manager allows you to have different rates for different time periods, such as hour, day, half-day or night. This allows you to flexibly adjust rates according to supply and demand.

Cost prices
Managing cost prices is crucial to determining an event’s profit margin. With Smart Event Manager, you can easily track cost prices and understand the cost of different elements of an event.

Indexing prices
Indexing prices is a useful feature that allows you to automatically adjust prices based on inflation or other factors. This eliminates the need to manually adjust prices and keeps your prices always up-to-date.

Handle price changes
Sometimes you have to change prices because of changes in the market or because of new regulations. With Smart Event Manager, you can easily handle price changes and feed them into all associated elements of an event.

Automatic discount calculations
Discounts are an important part of event pricing. Smart Event Manager allows you to automatically apply discount calculations based on various criteria.

Cost centers and units
Managing cost centers and cost units is essential for proper financial accounting. With Smart Event Manager, you can easily assign cost centers and cost units to different elements of an event, such as staff, catering and venue.
Planboard
Smart Event Manager’s planboard is an essential tool for keeping track of your events. It provides a complete and up-to-date overview of all activities, tasks and deadlines. You can see at a glance what is scheduled and when. The planning board offers the ability to zoom in on details of a single event, as well as view an overview of all events.

Day, week and month display
With the daily and weekly view of the planning board, you always have an up-to-date overview of what is planned. This allows you to see at a glance what is happening and when. The weekly overview is useful for doing long-term planning, while the daily overview is ideal for short-term planning.

Timeline, calendar and list view
Smart Event Manager’s planboard offers different views, so you can work in the way that suits you best. The timeline view provides a clear view of the schedule and timeline. The calendar view is useful for quickly seeing which days are still available and which are already full. The list view provides a clear overview of the events in a table.

Capacity charts
With the capacity graphs of the planboard, you can see at a glance how busy it is and what is still available. It provides a visual overview of available capacity at any time of day. This allows you to quickly assess whether you have enough staff to host the event.

Linking personal calendar
Smart Event Manager offers the ability to link the planboard to your personal calendar. This allows you to easily schedule appointments and deadlines without having to switch between different applications. Everything comes together in one clear environment.

SEM TV
With SEM TV, the planboard can be displayed on a large screen in a central location in the organization. This allows everyone to see what has been planned and what remains to be done. It provides a complete listing of all events and activities so you are always up-to-date.
In short, the Smart Event Manager planning board offers a comprehensive set of functionalities to organize your events efficiently and keep an overview. Whether you want to create a daily or weekly schedule, view a timeline or calendar view, or see available capacity, the planboard offers a complete and flexible solution.
Discover the benefits of Smart Event Manager’s planboard and make your organization even more successful.
Actions
Proper organization of events requires many actions and tasks that must be completed on time. It is therefore important to have an overview of the status of the actions and who is responsible for them. With Smart Event Manager action management, you have a grip on all actions and tasks and are always aware of progress.

Actions for employees or departments
With Smart Event Manager action management, you can easily assign actions to employees or departments. The actions can have different levels, such as tasks to be performed immediately or actions to be performed at a later stage of the event. By assigning actions to specific employees or departments, you create clarity and accountability.

Insight into open or completed actions
With Smart Event Manager action management, you always have insight into the progress of actions and tasks. You can see at a glance which actions are still open and which have already been completed. This allows you to make timely adjustments when delays occur and prevents tasks from being left unfinished.
With Smart Event Manager action management, you keep an overview and control of all actions and tasks. This is how you ensure a streamlined event and satisfied customers.
Ticketing
Ticketing is an important part of event organization. Smart Event Manager allows you to easily create group tickets and link them to your reservations. So you can quickly and easily send tickets to your guests and save time at checkout. In this page, learn more about the ticketing features in Smart Event Manager.

Group tickets
In Smart Event Manager, you can only create group tickets, not individual tickets. This means creating one ticket for the entire group attending the event. This way, you don’t have to create a separate ticket for each individual guest and can save time in the ticketing process.

Scanning of tickets
Once a group has booked, you can display the QR or barcode of the ticket directly on the confirmation. This means that the group does not have to pass the box office first, but can enter directly with their ticket. Smart Event Manager even has a scanner that can recognize ticket codes but the preferred option is to link directly to the POS or ticketing system. You can set that group tickets can be scanned more than what is reserved for. For example, if 25 people come instead of the booked 20 people, the extra 5 people will be billed later. This is also useful if you have different entrances or if the group does not all come at once.

Linking with ticketing systems
Although Smart Event Manager is not a ticketing system, it can be interfaced with other ticketing systems. If you are already using a ticketing system and want to integrate SEM, it is possible to load the codes from SEM into the ticketing system. This way, the codes can be recognized by the ticketing system and you can scan the tickets easily and quickly.
Ticketing is an important part of event organization, and Smart Event Manager offers extensive capabilities to simplify and optimize this process. Take advantage of group tickets, save time at checkout and let SEM’s scanner do the work. Or link SEM to your current ticketing system for even more convenience.