CRM
Effective relationship management with Smart Event Manager
Organizing a successful event and good relationship management go hand-in-hand. It is important to have a record of all contacts and audiences so that you can run targeted marketing campaigns and keep your customers informed of developments around your event. Smart Event Manager provides the solution with powerful CRM functionality.
Overview of all your relations
Easily manage all your relations and suppliers in Smart Event Manager. Add multiple contacts per organization and assign a standard contactperson or a billing contactperson. Keep notes and tasks for a specific contact so you are always up-to-date on the latest developments and appointments. You can also easily view the history of contact moments and link offers and invoices to the correct relation.
Marketing
Differentiate your contacts into target groups for targeted marketing campaigns. In addition, the system provides the ability to create selections and mailings, allowing you to communicate quickly and efficiently with your contacts
Steering by KPIs
Using various dashboards, you have quick insight into key KPIs. For example, you can monitor sales, conversions and turnaround time and make timely adjustments as needed. Select by reservation status, relation coding or reservation coding for detailed information.
Why Smart Event Manager
Key Benefits
- All your customer data in one place
- Per customer overview in reservations and invoices
- Log of all customer communications
- Overview of automatic follow-up actions
- Make selections for your marketing campaigns
Success Stories
With 20 years of experience and over 500 companies in the Netherlands working with us, we are a major player in software for event organizers.
Sinds wij Smart Event Manager gebruiken hebben wij veel beter inzicht in processen. Van relatiebeheer tot evenementenmanagement en het draaien van rapportages, alles zit onder één dak. Dat maakt het overzichtelijk en werkbaar. Wij kunnen ons geen dag meer zonder SEM voorstellen.
Femke Slijm
Ocean Diva
Please contact us
Want to learn more about how Smart Event Manager can help you effectively manage relationships and achieve key KPIs? Then contact us now and find out how we can help you plan and organize your event.
