Increase quote requests, save time and increase upselling. Let customers build a quote or book a reservation directly 24/7. The right tool to reduce the administrative burden on your employees so they can do what they are really good at: paying attention to the guests!
Online quoting reduces the administrative burden for your business. Your staff will have more time to focus on guiding and advising your customers instead of manually preparing and sending quotes. This saves time and money and reduces the chance of errors and miscommunication.
Define the steps of the Online Reservation yourself. These can differ per arrangement. For example, you can add a step for Online payment for a children’s party, while you add the choice of a facility when booking a meeting.
Customers can select their own facilities and schedule shifts themselves. The system always shows real-time availability, giving clients an accurate view of what’s possible. This way, reservations are confirmed instantly, and double bookings are avoided.
Add additional products and services during the reservation process, to increase upselling. Do you want your customers to pay directly online? Then add this step to the online reservation process, payments are processed directly in Smart Event Manager, making online reservations even easier and more efficient.
The style and content of the web pages can be completely customized to your brand identity, ensuring a seamless fit with your company’s look and feel. This way, customers immediately get a professional impression of your business and the services you offer.
With 25 years of experience and over 1,000 organizations in the Netherlands working with us, we are a major player in software for event organizations.
Everyone uses it: from cleaners, the technical service team, and security to the kitchen staff and tour guides. Thanks to SEM, work processes are not only optimized; information is also more easily accessible, we can plan better, and colleagues feel more ownership of their tasks or projects.
Do you want your guest to book directly or should they only be able to request a quote? Should they choose based on arrangement or by date? Can the guest select a facility or not? No company is the same, which is why the Online Reservations module can be set up flexible.
The guest makes a selection of the type of arrangement.
The guest gets a real-time overview of available moments.
You decide whether the guest gets both choices or whether you exclude one.
Let the guest personalize the reservation by adding additional products as desired. There are no surprises for the guest due to clear cost overview.
The guest fills in details and provides additional requirements such as dietary needs or other specialties.
Want to learn more about how Smart Event Manager can help you optimize your online reservation process? Request a demo and find out how we can help you!
The company behind Smart Event Manager is Voorraedt. Continuous development of the software continues. Voorraedt also provides support.
