Our search
We began looking for new software because our custom-built system had reached its end of life, the company that developed it no longer existed. The system we had was tailor-made and therefore perfectly suited to our company and all the activities we carry out. We wanted to find a partner that could offer an all-in-one solution, so that we wouldn’t have to work with different systems side by side. We had become quite spoiled and demanding due to all the conveniences of the old system. That’s exactly what we found in SEM.
The switch to SEM
We’ve especially notice how quickly we can now create quotes. There’s minimal room for error, and invoicing is also fast and straightforward. We really like the cockpit view, which gives a clear overview of everything.
The ability for customers to approve quotes online and the option to include a payment link directly on the invoice, allowing clients to pay online immediately, are features that work very well for us.
This has made the biggest difference:
1. Creating Quotes in a Flash
SEM enables you to create quotes quickly and accurately. With its intuitive interface, users can easily enter customer information, add products or services, and generate a professional quote. Thanks to the ability to use templates and automatically calculate pricing, the process is accelerated without compromising the quality of the quote.
2. Efficient Staff Planning
One of the biggest challenges for many companies is effectively scheduling personnel. SEM offers an integrated staff planning feature that allows you to easily schedule shifts, manage availability, and optimize your team’s workload. This not only saves time but also increases employee satisfaction by providing clear and fair planning.
3. Automatic Invoicing
Manual invoicing is often a time-consuming administrative task. SEM automates this process by generating invoices directly from the quote, saving you a great deal of time.
What benefits do we notice
• Time savings: Because all three processes are integrated into one system, employees no longer need to switch between multiple applications. This not only speeds up the workflow but also reduces the risk of errors.
• User-friendly interface: The SEM system is designed to be easy to use, even for users without a technical background. This makes it easy for every team member to use the system effectively.
• Cost savings: By automating administrative tasks, you can deploy resources more efficiently. This means your staff can focus more on high-valuable business activities.
• Improved customer relationships: With the ability to quickly and professionally create quotes and send invoices, you can increase customer satisfaction. Customers appreciate a fast and professional handling of their requests.
We are very happy with SEM
SEM offers companies a powerful solution for managing quotes, staff planning, and invoicing. By streamlining and automating these processes, companies can save not only time and money but also serve their customers better. Whether you run a small business or a larger organization, SEM provides the tools you need to optimize your administrative processes and take your operations to the next level. In short, we are very happy with SEM and definitely recommend this system!
On behalf of Progress Events, Arianne Vreeburg-van Heerd
